Proactive Brand Management of 'Grave Importance'
Continuing AD:TECH coverage, this session, Proactive Branding Showcase, was moderated by Maven Networks SVP Susan Bratton. On the panel were GSD&M Strategy Director Dave Evans, Nikon VP of Marketing Jerry Grossman and DiamlerChrysler Director of Interactive Communications Bonita Stewart.
Bratton began by describing proactive branding as a "subject of grave importance and interest." Bratton introduced the panelists who each gave a short presentation of the work they've done to proactively "brand" their brands. GSD&M's Evans began by explaining how his agency approaches branding work for its clients describing the agency's "purposed-based branding" as achieving "sustainable results for brands that have a genuine purpose." He then ran through a litany of clients and the work his agency has done but revealed little details.
When the first of the two marketers, DiamlerChrysler' Stewart spoke, much more meat was provided. Stewart gave an overview of the introductory campaign for the Chrysler 300 that involved a multi-media branding effort coupled with several direct marketing and web efforts.
A primary goal of the branding effort was to shed the “old” Chrysler image and part of this was achieved with a teaser campaign that showed the vehicle but not the manufacturers nameplate leaving consumers to guess. The direct marketing component involved asking consumers for their names (via the web) in exchange for Chrysler revealing the name of the vehicle. Noted as a positive, 58 percent, when asked to guess the car's manufacturer named other manufacturers including Bentley and Mercedes - a crowd Chrysler was hoping to appeal to.
Next was Nikon's Grossman who began with a not so necessary branding 101 explanation, but then moved on to embrace an aspect of branding most copywriters are loathe to admit - no one reads body copy. Grossman then proceeded to explain how Nikon used various media to provide more and more detailed information as consumers required it. Lastly, Grossman explained how the company developed a photo school which was promoted as a means to both educate and to bring consumers physically into contact with Nikon products.