The Internet Is Ripe For Multicultural Campaigns
Ferguson's major point during her keynote was to inform the audience multicultural audiences are on of the Internet's fastest growing segment. Ferguson cited 77 percent of African Americans have Internet access at home, 64 percent have broadband and the segment spends 5 hours online each day, all figures higher than the general population.
Ferguson shared several recent campaigns her agency has done including an online campaign for Toyota which garnered a nine percent CTR, a 2o percent download rate for the campaign's radio spot and a 75 percent download rate for the campaign's wallpaper themes. A second campaign for Verizon, called Realize" capitalized on the fact more African Americans start business that the general population and placed an African American woman in a glass walled store for 21 days with nothing but Verizon broadband equipment for use in starting er own business. Ferguson said the campaign generated resulting sales 285 percent above expectation and delivered 1.5 billion PR impressions.
In the Q and A, Susan Bratton asked Ferguson what the three "rookie mistakes" are when an agency is launching its first multicultural campaign. She said don't use hip-hop or basketball themed elements as they may come off as too stereotypical. Oddly, most of her campaigns contained those elements.