AdWeek Rips Off Subscriber Who Didn't Subscribe

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We'll caveat this whole story first by saying B.L. Ochman realizes she should have noticed the monthly fraudulent charge that's been hitting her credit card each month since January. Ochman saw the $19.95 charge recently and noted is was for a subscription to AdWeek to which she never subscribe Noting the account had never been logged into, AdWeek acknowledges the apparent mistake but would only agree to refunding three of the nine months Ochman was on the subscription list.

Knowing Ms. Ochman well, AdWeek would have done well to simply refund the entire nine months because B.L doesn't just let these things slide. It's not the amount, it's the principle that irks her and, in true Ochman form, she's written a letter to MasterCard calling he charge fraudulent, hunted down VNU CEO Bob Krakoff to send him a copy of the letter, cc'd New York Attorney General Elliot Spitzer and notified us right here at Adrants. Not that we carry any weight.

For a measly $179.55, one would think AdWeek could have swept this quietly under the carpet. But nope. On the day after visiting Boston's Hatch Awards, our hangover just won't allow us to concentrate on real news because this stuff is so much easier and so much more fun to write.

by Steve Hall    Sep-15-06   Click to Comment   
Topic: Bad, Magazine   

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Comments



Comments

VNU is impossible to deal with. I hate them.

Posted by: tom on September 15, 2006 3:15 PM

Good for her!!! A few more in this industry need to deal with AdWeek using a little stronger hand (swift kick.)

Posted by: roy on September 15, 2006 4:14 PM

guess what? They called me just now. They are going to cut me a check. See, you do carry weight.
Thanks Steve!

Posted by: B.L. Ochman on September 15, 2006 4:51 PM

Dear B.L. Ochman,

You have violated our confidentiality agreement. Promised check is now rescinded.

Have a nice day.

-V. Nu

Posted by: V. Nu on September 19, 2006 9:02 AM







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