BEL Says Integrate Stores and Sites, Be Authentic, and Everyone's a Critic
Brand Experience Lab occasionally releases a series of predictions we're invited to peruse from time to time. They recently updated their list to include a few profundities that might ring redundant considering '06 was ridden with questions of ad ethics, authenticity regarding social networking and "flogs" and the craze for congratulating consumers for being consumers, as best illustrated by Time and AdAge.
If you feel so inclined, read admonitions on why authenticity is key, why consumer capabilities on your website should reflect what can be done in your store, and why we're looking at an age in which everyone - including us - wants to criticize your shit.
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