Delta May Shortchange You at the Counter, But Hey, Wanna Laugh About It?
You get Planeguage by Delta. (Or more accurately, by CAA.)
See the spot entitled "Middleman" here.
The music's a little jarring but the scenes -- unrestrained kids, the woman who keeps opening and closing her shade, the little dance you do when you've been holding your pee -- are too close to home not to crack a smile.
Nice to see airlines spending money on advertising again. Now, if only they could pull their CRM act together. Some watchers have commented a company like Delta should hold off on making jokes about their crap airline experience -- when it's you that gets stranded, and you that gets aisle-bumped, you're not laughing.
A cute campaign does not a great experience make.