British Air Shows Facebook Wonderful Tool For Ignoring Employees-Until They Use It to Track Them Down For Complaining on Facebook.
As Dumbass proved, Big Brother, Black Helicopters and now your boss all watch what you do on Facebook. Depending on your POV, British Airways employees either went too far or not far enough. Tired of having their complaints go unaddressed, they complained on Facebook about management and customers. (Customers I could see. You ever deal with the general public? Yeah, you know what fun that is.) But... how far is too far?
Anonymous posts about poor working conditions are one thing, calling out your boss and insulting the people you get paid to serve is another. Complicating things further, does British Airways have a right to go after employees for complaining about a legitimate gripe? Does any employer have a right to take action against an employee based just on their online comments, especially if the employer is the one creating those working conditions? Lotta questions there.
What say you?
BA should be used to it, considering the number of hate groups in their name on facebook. Besides, I don't see the point of complaining about the passengers, who aren't going to read the group anyway.
VS just sacked a bunch of crew gossip/insult the company on facebook. Hints for BA and other airline?