How Adele's Middle Finger Played Out in Social Media

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On Tuesday, the Brit Awards celebrated the best in British music. Twenty-three year-old British singer Adele, already a winner of six Grammys, was honored with a Brit Award. However, she was cut off partway through her acceptance speech which left her fuming. She gave the middle finger before storming off camera. Controversies erupted over the Brit Awards' decision to cut her off (many felt it was so they could run more commercials) and her response. In Future of Engagement, Murray Newlands analyzes how people reacted on social media and discusses what businesses can learn from it.

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by Steve Hall    Feb-23-12    
Topic: Research, Social, Video



How to Measure Social Media ROI

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Radian6 is out with another social media focused white paper, part of the Adrants white paper series. It's entitled The ROI of Social Media: Myths, Truths and How to Measure. The in-depth report will provide you:

  • Real calculations and measurements to calculate social media ROI
  • The ability to distinguish your brand as a pro in social media ROI
  • Real social media success stories and the ROI of each one
  • Social media metrics for different professionals - PR, Customer Service, Marketers and more

We've read it and you will, in fact, learn how to measure social media and be provided a formula illustrating exactly how to do so. Social media's great but nothing really matters in marketing unless you know how it worked. This white paper will show you how to numerically state the ROI of your social media efforts. Download it now.

by Steve Hall    Feb-20-12    
Topic: Research, Social



Agora Social Visualizer Delivers Social Media Insight to Nokia Employees

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What if you were able to walk into the lobby of your company and get an instant snapshot of what people were saying about your brand across social channels? It'd be worth standing there for five minutes and taking it all in with a cup of coffee, right?

That was Nokia's goal when they created Agora, a six screen social visualizer that brings together all the social conversations, good and bad, about the brand.

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by Steve Hall    Feb-14-12    
Topic: Brands, Social, Tools



Top Five Reasons Why Brands Should Focus on Earned Media

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The over-saturation of advertising and an ever-increasing distrust of ads has led to a decline in the effectiveness of paid media. But all is not lost. Earned media, messages passed between consumers as a resulted of an experience with a brand, is gaining momentum. This white paper from Zuberance examines earned media and how brands can use it to their benefit. You will learn:

Earned media is the most trusted and credible form of content for a brand
Social media has amplified the sheer quantity and reach of earned media
Earned media can help improve conversion rates and ROI
In the form of word of mouth, buzz and viral, earned media can have a long lifespan
Earned medis can, in fact, be measured

Download Zuberance white paper, part of the Adrants white paper series, and learn why you should shift a portion of your marketing focus to earned media.

by Steve Hall    Feb-14-12    
Topic: Research, Social



Golden Voiced Ted Williams Delivers Valentine's Day Love

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Starting yesterday and and running through Tuesday, "Golden Voice" Ted Williams is spreading a little bit of Valentine's Day love in a new Twitter campaign from CP+B for Kraft Macaroni and Cheese.

Valentine's Day Tweets from consumers tagged with #VoiceOfLove will go to Mr. Williams' virtual mailbox. He'll record a personalized video reading to the ones he likes in his deep, soulful voice. Consumers will know if theirs was chosen when @kraftmacncheese Tweets a message to them with a link to view their video.

All #VoiceOfLove videos will be available to view on the Kraft Macaroni & Cheese YouTube channel Additionally, each #VoiceOfLove Tweet spurs a donation of 100 boxes of Kraft Macaroni & Cheese to Feeding America, up to 100,000 boxes.

Ted recorded the following introduction video for the campaign here: http://www.youtube.com/watch?v=8spsLM42f4A&feature=player_profilepage

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by Steve Hall    Feb-13-12    
Topic: Celebrity, Social, Video



How Audi Leveraged Social Media With Its Super Bowl Ad

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Yea, yea, yea. We know the Super Bowl's over and everyone is obsessing over the Grammys today but we think it's important you take a close look at how Audi made use of social media in context with its Super Bowl ad. Yea, you know the one. All those vampires extinguished by the car's headlights.

Anyway, Murray Newlands, host of Future of Engagement examined Audi's use of social media, the #SoLongVampires hashtag and the results the campaign generated. Check out the video and results below.

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by Steve Hall    Feb-13-12    
Topic: Social, Super Bowl 2012, Video



Social Media Pokes Fun at Self With Future Hipster Video

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Perhaps acknowledging the high degree of foolery that often accompanies the burgeoning segment of social media, SocialMediaWeek has released a promotional video that takes a look ahead to 2062 when a bunch of elderly hipster reminisce about the early days of social media.

Give it a watch and promise yourself things won't end up this way.

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by Steve Hall    Feb- 9-12    
Topic: Industry Events, Social, Video



Social Rewards Closes $600,000 Seed Round

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Social Rewards, a social loyalty platform, has closed a seed round of angel funding totaling $600,000. The company was self-funded for a year with $250,000 from founders Joseph Morin and Mike Uesugi before raising any outside capital, and exceeded its original funding goal of $500,000.

Social Rewards provides a brand's customers with loyalty points for engaging in social media activity via Twitter, Facebook, Foursquare, and YouTube. Points may be earned, deposited, redeemed, donated, or transferred into a "bank" built on the Social Rewards platform. The offering combines social media, affiliate marketing, and loyalty rewards to help companies identify brand ambassadors and increase social engagement.

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by Steve Hall    Feb- 3-12    
Topic: Social



30 Ideas For Your 2012 Social Media Plan

The team at Radian6 compiled their most-shared posts from 2011 into this eBook.

Use these 30 ideas to:

  • Go beyond a grab-bag of tactics to become a truly social business
  • Gain valuable business intelligence by listening intelligently to your community, industry and competitors
  • Crowdsource fresh ideas from your biggest fans
  • Use a social media crisis to turn frustrated clients into lifelong brand advocates
  • Identify which tactics are working using smart analytics

Download the free eBook here.

by Steve Hall    Jan-27-12    
Topic: Research, Social



Dogs Sing Happy Birthday to Dogbook

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So Facebook app, Dogbook, created by Lowe Roche founder Roche and his son, Alexandre Roche, about dogs and the people who love them, has undergone a redesign.">Dogbook, created by Lowe Roche founder Roche and his son, Alexandre Roche, about dogs and the people who love them, has undergone a redesign. The update brings some Timeline-like functionality to the site. Additionally, members will now receive birthday alerts which brands can sponsor to get their message to the site's 6,000 daily users. Later this year, Dogbook will roll out a Horoscopes feature and a Memories section for dogs that have passed away. And finally, the site will bump up the adoption section, giving members the option of becoming involved in charitable efforts.

To hype all of this, Poolhouse produced a video that features a collection of dogs singing happy birthday. It's not the VW Dogs singing Star Wars but it's amusing enough.

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by Steve Hall    Jan-26-12    
Topic: Social










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