UPDATE: Well the whole thing was a prank played on Kyle Kinane by fellow comedian Randy Liedtke, host of the Bone Zone prank podcast. So at the end of the day, it was just two comedians having fun at the expense of the rest of us. And Campbell's Soup has confirmed @Pace_Foods (which has been active since August...talk about a long con!) is not a Campbell's or Pace Foods Twitter account. Kinane says he was not in on the prank but we don't know what to believe at this point.
This, bay far, has to be the worst (best) Twitter-based brand implosion we've ever seen. Over the weekend, Twitter user Kyle Kinane (@kylekinane) struck up a conversation with Pace Foods (@Pace_Foods) and things quickly turned ugly. Kinane taunted the account to prove it was simply a bot responding to tweets. Then some humans on the Pace side of things became involved. And it got even uglier.
The story has everything a great thriller would have. Account impersonation. Account hijacking. A fake account created by Pace Foods to try to get an employee fired. Lying. Deception. Humor. A brand suspending its Twitter account. Everything you could ever want in a social media flame out.
Rather than recreate the entire conversation here -- after all why duplicate efforts when you can just link...which, of course is the beauty of the internet -- you can read all the delicious details and peruse a timeline of events over at Huffington Post.
To help you craft powerful social marketing campaigns that drive awesome results, we brought together a team of five leading brand strategists to answer five pressing social questions.
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- What are the factors your company considers before launching a social campaign?
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to learn how brands like TaylorMade, Finish Line and Lexus think about social.
Justin Beegel, CEO of Infographic World -- yes, there is such a company -- has identified the top five mistakes companies make when creating infographic campaigns. And, of course, what you should do to avoid those mistakes.
According to Google, searches for infographics have increased 800% in the last two years. with so many infogrphics floating around out there, you might want to takes every possible step to insure yours stands out from the crowd.
When was the last time you were enthralled by B2B "content?"
If you're struggling to remember, or are having daymares about your own content, the first thing you need to do is stop thinking of content as just "filler," like packing peanuts or bubble wrap.
Visiting a website with filler content is a lot like walking into a living room and finding a coffee table book like "Extraordinary Chickens" or "United States Coinage: A Study By Type." As a visitor, you're under no obligation to read either book, but you have to question the judgment of the person who chose them. In other words, I would argue that bad content is worse than a lack of content.
Using social media to build brand awareness is a primary goal of most social media marketers. Hundreds of millions of people are talking, learning and engaging through social media channels. If you don't have a presence in social media, your company is missing what's become a fundamental communication channel in the marketing mix.
It's arguable that there isn't a single company or organization that doesn't have brand awareness as one of its core organizational goals. Social media has quickly become one the best ways to reach large audiences who are hungry for information and conversation. For professional communicators, having social media as a tool in the arsenal for building brand awareness is no longer a nice to have. It's a must have.
Download this Spreadfast report, Social Media Quick Guide: Building Brand Awareness, now to make sure you're properly using social media to build your brand.
Blogging. For one contingent of marketers, pumping out posts on the company blog is their favorite part of the day; an opportunity to muse about industry news, highlight their product, and release creative fuel that is otherwise bottled up. For other marketers, blogging is the chore in the way of getting "more important" work accomplished. In other words, writing daily posts is an endless nuisance, like listening to "The Song That Never Ends."
Consider why you should be a member of the former group:
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- B2B marketers who use blogs generate 67% more leads per month than those who do not.
- B2C companies that blog generate 88% more leads per month than those who do not.
- 92% of companies who blog multiple times per day have acquired a customer from their blog.
- 57% of companies with a blog have acquired a customer from their blog.
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Smart marketers understand the many benefits of video -- increased engagement, increased time on site, increased click-through, increased conversion rate to name a few. As smartphone adoption increases placing a video camera in everyone's hands and services like Vine and Instagram make video sharing seamless, the amount of user-generated video has soared.
But how does a marketer crowdsource, capture, curate and leverage all this content? In this SparkReel whitepaper entitled How to Be Successful With User Generated Video, you will learn 10 ways your brand can encourage fans to create video and how to use those videos to support your brand's marketing goals.
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Yup. OgilveyOne Athens, the agency behind the amazing Lacta Chocolate work, has created a bra that will send a tweet each time it is unclasped.
Why? Well to encourage women to perform self-exams from breast cancer detection. Sponsored by Nestle, The Tweeting Bra uses a mechanism that is connected to a smartphone via bluetooth and automatically posts a tweet every time it is unhooked. The campaign features Greece's popular and well known television personality/celebrity Maria Mpacodimou. For 15 days, Maria will wear the bra and each time she unhooks it, it will post a tweet to her hundred of thousands of fans/followers about breast self-exams.
Hmm. Seems parents of teens might want a device like this for their daughters to who may be taking their bras off for reasons other than to simply undress.
Every company wants to make social media an essential component of marketing, communications, lead generation and customer support programs. If you are responsible for social media efforts at your company, this means you will be running more initiatives, tracking results more closely and involving a whole lot more people in your efforts than ever before.
That is a whole lot of work heading your way. Fortunately, there is a a framework, Spredfast's Social Media Planning Guide, that will help you plan out everything from high level social media strategy and communication to day-to-day social media best practices.
Download the Guide now and ensure your social media efforts are top notch.
Carmichael Lynch has created an interesting tweet-to-grow social media campaign for the Denver Museum of Nature & Science to support MythBusters: The Explosive Exhibition. The initiative, called Talk to a Plant, invites everyone on Twitter to help test the myth that talking to a plant helps it grow stronger and healthier.
Here's how it works: People can go to talktoaplant.com and send the plant a message. It doesn't matter what you tweet. A custom tweet-to-speech technology, developed by the agency using an Arduino-based device, will then read the tweet aloud to one of the plants. The other plant, as a control, sits in silence.
The plants run on 12-hour light cycles and are watered by an in-house lab technician. People can watch a 24/7 live stream over the next couple of months to see if the myth might just be busted.